Solving Complex Problems and Creating Positive Impact
I bring 6+ years of end-to-end UX design experience to create intuitive and accessible digital products and services.
Digital Concierge
AI Chatbot | App & SMS
Leading conversational design for MGM’s AI chatbot offering concierge services for hotel guests, increasing chat containment by 97%.
Case study coming soon.
Retail Price Manager
Enterprise App | Web
Led UX design with the goal of enabling pricing analysts to increase profitability by $30-50M at more than 10,000 stores.
Case study coming soon.
Avenue
Design System | Web & App
Created a scalable design system from the ground up to set brand standards and maximize team efficiency.
Educational Resources
UX Design, Content Strategy | Web
Redesigned the Natural History Museum’s Educational Resources, increasing user retention by 45%.
FEATURED CLIENTS
Testimonials
“I have been fortunate to work with Diana on many projects over the years. She is a great teammate with the ability to make everyone feel heard and have fun and productive discussions while solving problems. In terms of her design expertise, Diana is excellent as both visual and user experience designer ... Equally impressive is her rigorous decision making process based on research and testing. I would strongly recommend Diana for any UX or visual design position.”